Interpreter Guidelines and Resources

For guidance on meeting ADA requirements, click here for onscreen and print versions of "Communicating with People Who are Deaf or Hard of Hearing in Hospital Settings."  An information line is also available:  800-514-0301 (voice) or 800-514-0383 (TTY).

The U.S. Department of Health and Human Services' Office of Civil Rights website provides resources and guidelines for serving LEP patients - click here.

Click here to access state requirements included in Illinois' Language Assistance Services Act.  Enter 095-0667 in the Public Act "Search by Number" box.